Cultural Competence is a set of behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables these systems, agencies, or those professionals to work effectively in cross-cultural situations.  Competence implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities.

Cultural Competence is ongoing and we should have an awareness of it daily at work, in the community, and at home.  This will assist us to understand everyone's choices, values, beliefs, etc.  Implementing cultural competency in the workplace and in our dailly lives is essential.  As we all know, cultural competency supports everyone and makes a difference when working with staff, consumers, stakeholders and others in the community.  Being open to change, allows us to recognize that we are all different.